Reception and Computer Skills
Modules: Entrepreneurship and Business Management, Information Processing, Computer practise, Management Communication, Reception Skills , Telephone Skills.
Duration: 6 Months
Secretary and Computer Skills
Modules: Entrepreneurship and Business Management, Information Processing, Computer Practise, Management Communication, Secretarial Skills, Telephone Skills.
Duration: 6 Months.
Call Centre Operations
Modules: Inbound Call Centre, Telephone Etiquette, Outbound Call Centre, Computer practice, Communication, Typing Skills.
Duration: 3 months
Data Capture
Modules: Keyboarding, Keyboarding – Numeracy, Typing Speed Development, Introduction to PC, Windows, General Office Practice, Word Processing, Word Processing Advanced, Spreadsheets
All modules are compulsory and must be passed.
- Keyboarding and Typing modules require the learner to achieve a stipulated word-per-minute (wpm) typing speed (as stipulated for each module) and in some instances require an additional Summative Assessment. Word-per-minute targets are practice-led assessment formats whereby the learner continues until the required wpm speed is maintained. Where an additional Summative Assessment is prescribed, the final grade is based on the Summative Assessment as well as the attainment of the wpm typing speed requirement. A maximum of 1 (one) additional supplementary assessment opportunity is provided for these Summative Assessments, which will be charged for.
- A maximum of 3 (three) Formative Assessments may be taken and the highest grade achieved in Formative Assessment is retained. The final grade is based on the Summative Assessment only. A maximum of 1 (one) additional supplementary assessment opportunity is provided for the Summative Assessment, which will be charged for.
Outcomes
Ability to operate effectively in the workplace using a number of Windows-based end-users
Touch typing – alpha and numeric
Capture of information accurately and speedily onto computer software
Understanding of general concepts and computer trending.
Entry Requirement:
Minimum Grade 10 Certificate, Computer Literacy recommended.
Duration: 3 months
Computerized Cashier
Kland International College provides the Computerized Cashier Course which provides comprehensive computerized cashier skills. We provide high quality education with personal attention at very competitive prices, comfortable facilities and a secure environment that make learning a pleasure.
Course Content: Basic computer training-MS Word & MS Excel, Computer typing skills, Computerized, Cashier training, and Customer service skills, Communication skills.
The moment you register, your training starts immediately
Duration: 3 months
